These Terms of Service ("Terms") set out the agreement between you and DYVE (operated by Karen Munyan, based in New Zealand) for your use of the DYVE mobile application and any related services (together, the "Service"). By creating an account or using DYVE you agree to these Terms.

Please also read our Privacy Policy, which forms part of these Terms and explains how we handle your personal information.

1. Accepting these Terms

By creating a DYVE account, or by using any part of the Service, you confirm that you have read these Terms, that you agree to them, and that you have the legal capacity to enter into a binding agreement under New Zealand law. If you don't agree, please don't use DYVE.

2. Who can use DYVE

The minimum age to create a DYVE account is 13. Dating features are restricted to users aged 18 and over. We rely on the date of birth you provide when signing up. Misrepresenting your age — particularly to gain access to dating features as a minor — is a serious breach of these Terms and we'll remove the account when we discover it.

You may not use DYVE if you've previously been suspended or banned, unless we've expressly agreed otherwise in writing.

3. Your account

You're responsible for your DYVE account, including:

• The accuracy of the information on your profile.
• Keeping your sign-in credentials secure. If you sign in with Google or Apple, keep that account secure too — losing it means losing access to DYVE.
• All activity that happens through your account.

If you suspect someone else is using your account, get in touch with us at dyveevents@gmail.com as soon as you can.

4. Acceptable use

DYVE is a place to discover events, connect with people going to the same things, and make plans. To keep it usable for everyone, you agree NOT to:

• Use DYVE for any unlawful purpose, or to facilitate unlawful behaviour;
• Harass, threaten, abuse, stalk, intimidate, or impersonate any other person;
• Post sexual content involving minors, or any content that sexualises or endangers anyone under 18 — we report this to the relevant authorities;
• Solicit money, payment details, or financial information from other users;
• Promote, advertise, or recruit for any business, scheme, or political cause without our prior agreement;
• Send spam, chain messages, or bulk-promotional content through DYVE's messaging or broadcast tools;
• Upload anyone else's photos or pretend to be someone you aren't;
• Use someone else's photos, name, or details to create a fake or duplicate account;
• Scrape, copy, or otherwise extract data about other DYVE users at scale;
• Attempt to bypass, disable, or interfere with DYVE's security or abuse-prevention measures;
• Reverse-engineer, decompile, or otherwise try to extract the source code of the app;
• Use DYVE in a way that meaningfully interferes with other users' enjoyment of the Service.

Breaching any of these is grounds for removing content, suspending the account, or banning the user — see Moderation & enforcement.

5. Your content

You keep ownership of everything you post on DYVE — your profile, photos, messages, event listings (if you're an organiser), and anything else you create on the Service ("Your Content").

By posting Your Content on DYVE, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, display, and distribute it as needed to operate the Service. For example: showing your profile photo to other users on the swipe deck, delivering your messages to the person you're talking to, including your event listing in another user's home feed. This licence ends when you delete Your Content or your account — except for backup copies we may retain for the short period described in our Privacy Policy.

You promise that:

• You own Your Content, or you have permission from whoever does;
• Your Content doesn't infringe anyone's rights (copyright, trade mark, privacy, publicity, etc.);
• Your Content doesn't break any of the rules in Acceptable use above.

6. Moderation & enforcement

We take user safety seriously. If we believe you've breached these Terms — whether through your own action, a report from another user, or content our systems flag — we may, at our discretion:

• Remove or hide specific content;
• Restrict access to certain features (e.g. messaging) for a period;
• Temporarily suspend your account;
• Permanently terminate your account;
• Where required, report the matter to the relevant authorities.

For serious breaches — illegal content, threats, harassment, repeat patterns of abuse — we may act without warning. For lesser issues we'll generally try to explain what went wrong and give you a chance to correct it first, but we're under no obligation to.

You can report another user from within the app (their profile → ⋯ menu → Report) or by emailing dyveevents@gmail.com.

7. Premium subscriptions

DYVE offers an optional paid subscription ("DYVE Premium") with extra features. If you subscribe:

• Your purchase is processed by Apple's App Store (iOS) or Google Play Billing (Android). The price you see at purchase is the price you pay, in the currency the store displays.
• Subscriptions auto-renew at the listed price unless cancelled at least 24 hours before the end of the current period.
• Your payment method is charged for renewal within 24 hours before the current period ends.
• You can manage or cancel your subscription at any time in your App Store / Google Play account settings.
• Refunds are handled by Apple or Google according to their respective policies — DYVE doesn't process refunds for store-mediated subscriptions directly.

If a subscription is refunded or chargeback'd after Premium features have been used, we may suspend access to those features until the issue is resolved.

8. Event organisers

If you list an event on DYVE as an organiser:

• You're responsible for the accuracy of the event details (date, time, venue, price, age restrictions, ticketing link).
• You must have the legal right to organise the event and to use any images, names, or trade marks associated with it.
• You're responsible for the event itself — DYVE is a discovery and communication platform, not a co-host. We're not responsible for what happens at the event, the conduct of attendees, refunds, cancellations, or any other organiser obligations.
• Tokens you buy to send broadcast updates to attendees are processed through Stripe and are non-refundable except where required by law. Unused tokens remain on your account until used or until your account is deleted.
• Broadcasts must be event-related and useful to attendees — schedule changes, weather notes, venue updates, set-list reveals. Sending unrelated marketing, off-platform recruitment, or unsolicited promotional content via broadcasts is a breach of these Terms.
• We may remove event listings, decline event submissions, or restrict organiser features at our discretion — particularly if an event misrepresents itself, breaks the law, or doesn't fit DYVE's purpose.

9. Third-party content & links

DYVE may surface events from third-party sources (e.g. the Ticketmaster Discovery API) and may include links to external ticketing sites. We don't control those external sites or services and we're not responsible for their content, accuracy, availability, terms of service, or privacy practices. When you follow a third-party link or buy tickets from an external provider, that interaction is between you and them.

10. Service availability

We work hard to keep DYVE running, but we don't guarantee that the Service will always be available, uninterrupted, or free from bugs. We may suspend, withdraw, or restrict the Service (or any of its features) for maintenance, upgrades, or any other reason, without prior notice. We'll try to give notice where it's reasonable to do so.

11. Disclaimers

DYVE is provided "as is" and "as available". To the maximum extent allowed by law, we don't make any warranties — express or implied — about the Service, including warranties of merchantability, fitness for a particular purpose, accuracy, reliability, or non-infringement.

In particular, you understand that:

• DYVE is a platform for meeting people. We don't verify that the people on the platform are who they say they are. You are responsible for your own safety when meeting someone in person. Trust your instincts, meet in public for the first time, tell a friend, and arrange your own transport.
• Information about events (date, venue, price, capacity) may be inaccurate, out of date, or changed by the organiser. Always confirm the details with the organiser or ticketing provider before you commit.
• Matches and messages are between users. We don't endorse or vouch for any user.

Nothing in these Terms limits or excludes any rights you have under the New Zealand Consumer Guarantees Act 1993 or any other consumer-protection law that can't be contracted out of. If you're using DYVE in a personal (non-business) capacity, that Act gives you certain guarantees about the Service that apply regardless of what these Terms say.

12. Limitation of liability

To the maximum extent allowed by law:

• Our total liability to you for any claim arising from your use of DYVE is limited to the greater of (a) the amount you've paid us for Premium or tokens in the 12 months before the claim arose, or (b) NZ$100.
• We are not liable to you or anyone else for any indirect, incidental, special, consequential, exemplary, or punitive damages — including loss of profits, loss of data, loss of goodwill, or substitute service costs — even if we've been advised of the possibility of those damages.
• We are not liable for the conduct of other users, whether on the platform or in person, or for the conduct of event organisers, ticketing providers, or any other third party.

This section applies to the maximum extent allowed by law. If you're a consumer covered by the Consumer Guarantees Act 1993, those rights aren't affected by this section.

13. Your responsibility for misuse

You agree to indemnify DYVE (and to compensate us for any losses, damages, costs, or expenses we incur) for any claim brought by a third party arising out of:

• Your breach of these Terms;
• Your misuse of the Service;
• Your violation of any law or the rights of any other person.

14. Termination

You can stop using DYVE at any time. To delete your account and the personal data we hold about you, follow the steps at our data deletion page.

We may suspend or terminate your access to DYVE — temporarily or permanently — if we believe you've breached these Terms, if we're required to by law, or if we discontinue the Service. Where reasonable, we'll let you know.

Sections of these Terms that by their nature should survive termination — ownership of Your Content (to the extent of the licence you've granted us for backups), disclaimers, limitation of liability, indemnification, governing law — survive after your account is closed.

15. Governing law & disputes

These Terms are governed by the laws of New Zealand. Any dispute arising from these Terms or your use of DYVE is subject to the exclusive jurisdiction of the New Zealand courts (or the Disputes Tribunal, for claims within its jurisdiction).

If you're in another country, this doesn't override any local consumer-protection laws that apply to you and can't be contracted out of.

16. Changes to these Terms

We may update these Terms from time to time — to add new features, reflect changes to the app, or comply with law. When we do, we'll change the "Last updated" date at the top of this page, and for significant changes we'll provide a more prominent notice in the app or via email before the change takes effect.

If you keep using DYVE after a change takes effect, you're agreeing to the updated Terms. If you don't agree, you can delete your account.

17. Contact us

Questions about these Terms, or anything else?

• Email: dyveevents@gmail.com
• Operated by: Karen Munyan, New Zealand